Businesses must now go beyond just offering high-quality products and services at reasonable costs. Additionally, customers demand excellent customer service. To be successful in the insurance industry, customer service is the key as it bridges the gap between the insurer and the policyholder. The insurance industry is changing rapidly, especially when you can buy health insurance online. The policyholder wants a solution at the end of the day, just like the buying/ renewal process.
Aditya Birla Health Insurance offers many options to help policyholders connect with the company. Today, we will look at all the options and details regarding Aditya Birla Health Insurance customer care.
Assistance Offered by Aditya Birla Health Insurance
Aditya Health Insurance can be reached in several ways, including by phone, chat, or email. Let's examine the essential details you can use to purchase, renew, or make a claim on an Aditya Health Insurance policy.
Phone Number: 1800-270-7000
WhatsApp Number: +91 8828800035
Email Address: care.healthinsurance@adityabirlacapital.com
Aditya Birla Health Insurance's official website includes a customer service tab that allows you to contact customer service online via phone, chat, or email.
Aditya Birla Health Contact Details
If you require assistance, have inquiries about your health plan, or are interested in purchasing one, you can get in touch with the business. Here are some more specifics.
Registered Office: 9th Floor, Tower 1, One World Centre, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013.
Phone Number: 1800 270 7000
Ombudsman Offices Details of Aditya Birla Health Insurance
The list of Aditya Health Company ombudsman offices are listed below:
|
Office Address |
State/UT |
Jurisdiction of Office (Union Territory, District) |
|
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380 001. Tel.: 079 – 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in |
Ahmedabad |
Gujarat, Dadra & Nagar Haveli, Daman and Diu. |
|
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar, 1 Phase, Bengaluru – 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in |
Bengaluru |
Karnataka. |
|
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 2769201 / 2769202 | Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in |
Bhopal |
Madhya Pradesh, Chhattisgarh. |
|
Office of the Insurance Ombudsman, 62, Forest park, Bhubaneshwar – 751 009. Tel.: 0674 - 2596461 /2596455 | Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in |
Bhubaneshwar |
Orissa. |
|
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh – 160 017. Tel.: 0172 - 2706196 / 2706468 | Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in |
Chandigarh |
Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh |
|
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai – 600 018. Tel.: 044 - 24333668 / 24335284 | Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in |
Chennai |
Tamil Nadu, Pondicherry Town and Karaikal (part of Pondicherry). |
|
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002. Tel.: 011 - 23232481/23213504. Email: bimalokpal.delhi@cioins.co.in |
|
Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh |
|
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM). Tel.: 0361 - 2632204/2602205. Email: bimalokpal.guwahati@cioins.co.in |
Guwahati |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
|
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 67504123 / 23312122 | Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in |
Hyderabad |
Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry |
|
Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: Bimalokpal.jaipur@cioins.co.in |
Jaipur |
Rajasthan |
|
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 | Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in |
Ernakulam |
Kerala, Lakshadweep, Mahe-a part of Pondicherry. |
|
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340 | Fax : 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in |
Kolkata |
West Bengal, Sikkim, Andaman & Nicobar Islands. |
|
Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 | Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in |
Lucknow |
Districts of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
|
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 | Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in |
Mumbai |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
|
Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector 15, Dist: Gautam Budh Nagar, U.P-201301. Tel.: 0120-2514250 / 2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in |
Noida |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
|
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna - 800 006. Tel.: 0612-2680952 Email: bimalokpal.patna@cioins.co.in |
Patna |
Bihar, Jharkhand. |
|
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. Nos. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030. Tel.: 020 - 41312555 Email: bimalokpal.pune@cioins.co.in |
Pune |
Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region. |
Grievance Redressal
The Aditya Birla Health Company has a detailed procedure for handling complaints. Below is the process of grievance redressal for customers:
Contact Centre: Customers can contact the Aditya Birla Health Insurance Co. Limited contact centre at 1800 270 7000, as well as any TPAs, banks, or intermediaries we have a partnership with.
Email: Customers can contact any of the TPAs, Banks, and intermediaries with whom we have a partnership by emailing care.healthinsurance@adityabirlacapital.com from their registered email address. The Grievance Team will register a grievance after verifying the customer's information by calling a recorded line and asking pertinent security questions.
Official Website: The customer can file a complaint on the company website.
Network Hospitals
Customer Care Details of RenewBuy
Please get in touch with our customer service team if you need help. Customers who bought a Aditya Birla Health insurance policy from the company's official website RenewBuy.com are qualified. Information about RenewBuy customer service is provided in the table below:
|
Particulars |
Details |
|
Customer Care Whatsapp Number |
9810972573 |
|
Customer Care Number (Toll-free) |
1800 419 7852 |
|
Customer Care Email Address |
customersupport@renewbuy.com |
Important Cities and Branches of Aditya Birla Health Insurance Company
Here is the list of important cities and branches of Aditya Birla Health Company:
|
City |
Address |
|
Mumbai |
Office no 403, Laxmi Commercial Premises Society Senapati Bapat Marg, Dadar Station Road Dadar West Mumbai - 400028 |
|
Delhi |
HB Twin Towers, Office No. 104, Above starbucks Netaji Subhash Place New Delhi - 110034 |
|
Pune |
Office No 6, Pradeep Chambers Bhandarkar Road, Pune - 411004 |
|
Bangalore |
1st Floor, 19/4 above Axis Bank Sairbagh, Cunningham Road, Bangalore Karnataka - 560052 |
|
Kolkata |
Apeejay House 3rd Floor, C block, 15 Park Street, Kolkata - 700016 |
|
Chennai |
2nd Floor, No 110, Sardar Patel Road, Adyar,Chennai 600020 |
|
Gurgaon |
1st Floor, SCO No 24,Sector 14, Gurgaon, Haryana 122001 |
|
Chandigarh |
1st Floor, SC0-2473-2474, Sector-22-C, Chandigarh - 160022 |
|
Ludhiana |
7th Floor, SC0-16 & 17 Feroz Gandhi Market(Fortune Chambers) , Ludhiana 141001 Punjab |
|
Patna |
Office No. 3,Pandey Plaza, Exhibition Road, Patna - 800001 |
|
Goa |
Office No 209, 2nd Floor ,Gera lmperium II, Patto Panaji, Goa -403001 |